Common iPad Pro Problems and How to Fix Them | Gadgets Console

The iPad Pro’s massive show, iPadOS working system, succesful battery life, and Magic Keyboard imply it’s tempting thousands and thousands into shopping for Apple’s strongest pill ever. It’s a gorgeous machine for productiveness and creativity, and the closest Apple has come to turning a pill right into a laptop computer. However regardless of all these strengths, the iPad Pro isn’t with out flaws.

In the event you’ve splurged on certainly one of Apple’s costly tablets, then you may have each proper to anticipate it to work completely. Sadly, it has been behaving unprofessionally for some folks. Listed here are the commonest iPad Pro issues at the moment being reported on-line, with recommendation on how one can work round them, or, if doable, repair them.

In order for you to get extra out of your pill, then take a look at the must-have iPad Pro equipment.

Downside: iPad Pro shuts down or restarts by itself

We’ve seen fairly a number of threads within the Apple help boards in regards to the iPad Pro shutting down by itself or randomly restarting for no obvious purpose.

Potential options:

  • This downside appears to have tailed off, which says to us the issue has largely been solved via software program updates. Ensure you’re on the newest iOS/iPadOS construct to your pill by checking in Settings > Common > Software program Replace, and faucet Obtain & Set up if any updates can be found. You ought to be working iPadOS 14 at the very least, as each iPad Pro is eligible for the newest software program replace.
  • Maintain down the Sleep/Wake and Residence buttons collectively for at the very least 10 seconds, or till you see the Apple emblem. This will likely at the very least quickly repair the difficulty.
  • In the event you discover that crashes happen if you find yourself utilizing a particular app or taking part in a particular recreation, then attempt uninstalling it and take a look at to see if the issue is gone.
  • Again up your information, then attempt a manufacturing facility reset. Restore your backup when it’s finished and take a look at to see if the issue returns. If it does, then you definitely may think about a manufacturing facility reset adopted by organising the iPad Pro as a brand new machine, as an alternative of restoring the backup. It’s doable that one of many apps you’ve put in or one thing in your settings is inflicting the crashes, so organising as new might assist. Simply be vigilant whenever you do begin reinstalling apps for something that appears to introduce an issue.
  • If the issue persists after you’ve manufacturing facility reset and arrange the machine as new, then you definitely want to contact Apple a few substitute machine.

Problem: Echo in Skype calls and different video calls

Lots of people have discovered that callers on the opposite finish of video calls when utilizing the iPad Pro are listening to an echo. It doesn’t occur with FaceTime, but it surely does occur with various third-party apps corresponding to Skype and Fb Messenger. This downside has been reported a number of occasions on the Apple help boards and on Microsoft’s discussion board.


  • If in case you have a headset or earphones with a microphone, you possibly can plug them in and the echo shall be gone.

Potential resolution:

  • This appears to be like to be a software program problem. The truth that FaceTime doesn’t undergo from the issue means that the builders of different video calls apps might give you the chance to replace their software program to repair it. It might be price uninstalling the app you’re having an issue with, turning off your iPad Pro, turning it again on, and then reinstalling the app.
  • Have a look in Settings > Common > Software program Replace to be certain your iPad Pro has the newest software program from Apple.
  • If the issue persists then contact the developer of the app you’re having issues with and report it. You also needs to report it to Apple.

Downside: Can’t join to Wi-Fi

Just a few individuals are having bother getting the iPad Pro to join to a Wi-Fi community, whereas others are experiencing poor web connectivity and interference. It is a quite common problem for all kinds of units, and it’s often pretty simple to repair. Right here’s what to attempt:

Potential options:

  • Flip your router and your iPad Pro off and on once more. Maintain down the Sleep/Wake and Residence buttons collectively for round 10 seconds and you must see the Apple emblem because the machine reboots. It’s additionally price restarting the router in case you can.
  • Attempt resetting all of your community settings by going to Settings > Common > Reset > Reset Community Settings. You’ll have to enter your passwords once more.
  • In case your router has MAC filtering turned on, then it’s possible you’ll want to flip it off. It’s doable to add your iPad’s MAC tackle, however due to Apple’s MAC randomization, there’s likelihood it’s going to change and refuse to join the subsequent time you attempt. The only resolution is simply to flip MAC filtering off altogether.
  • It’s doable that your DNS settings are the issue. You may change them in Settings > Wi-Fi by tapping the “i” icon subsequent to your community and scrolling down to DNS. Faucet on the numbers and change them to “” or “” if you need to use Google’s servers, or you can use OpenDNS, which is “” or “”.
  • In the event you’re utilizing a VPN service, be sure to have the newest updates.
  • Be sure that your router firmware is absolutely up to date. You might want to verify along with your ISP or the router producer.
  • In the event you imagine you’re experiencing interference, contemplating transferring your router to a brand new location. A wall (or a number of partitions) could be inflicting interference between your iPad and the router.

Problem: Display screen freezing throughout use

Some folks have discovered the iPad Pro retains freezing whereas in use, with folks stating it may freeze throughout startup or when utilizing apps. The display will freeze and can stay unresponsive for various seconds. It might resume as regular, or keep frozen indefinitely.


  • Attempt double-clicking the Residence button to carry up the app switcher display and swipe to shut the app you have been utilizing when the display froze. This appears to quickly repair the issue for some folks, however others report that the touchscreen remains to be unresponsive after they exit the app switcher display.
  • Maintain down the Sleep/Wake and Residence buttons collectively for at the very least 10 seconds, or till you see the Apple emblem. Your iPad Pro ought to work once more now, however the issue may crop up once more.

Potential fixes:

  • You may attempt resetting the entire machine’s settings by going to Settings > Common > Reset > Reset All Settings.
  • It is best to attempt restoring your iPad Pro to manufacturing facility settings by way of iTunes. Again up any valuable recordsdata first, then plug your iPad Pro into your pc utilizing the cable that got here with it. Launch iTunes and select your iPad Pro, then click on on Abstract and Restore. Click on Restore once more to verify. Maintain in thoughts that restoring from a backup might reintroduce the downside, although, you can attempt testing for some time with out restoring a backup to see if the difficulty is resolved.
  • Ensure you’ve up to date to the newest firmware replace. Examine Settings > Common > Software program Replace to be sure to’re absolutely up to date.
  • If the issue persists, even after a restore with a recent setup and with out restoring a backup, then it’s time to contact Apple or take your iPad Pro into the closest Apple Retailer and ask a few substitute.

Downside: Battery life is poor

Each one of many iPad Pro fashions has been constructed to provide nice battery life, and every of them ought to preserve you going for a lot of hours on a single cost. However not everyone seems to be discovering the battery life to be as marketed, with some noticing a drain whereas the machine is plugged in and charging. In the event you discover that the battery is draining a lot sooner than anticipated, particularly if it’s draining rapidly whereas in standby, you might have an issue.


  • With a big display to energy, brightness could have a big effect on the iPad Pro’s battery. Go to Settings > Show & Brightness and flip the brightness down. Set a cushty degree and then allow Auto-Brightness to cater to completely different background lighting conditions.
  • If in case you have a variety of apps refreshing content material within the background it may actually drain your battery. Apple boards consumer sfaikes pointed to the Microsoft OneNote app because the trigger for their very own battery drain points. Go to Settings > Common > Background App Refresh and toggle off any apps you don’t want updating themselves. They’ll nonetheless refresh whenever you open them.
  • You’ll discover some extra related options in our iPhone battery suggestions roundup.

Potential options:

  • Bugs with battery use are sometimes solved via software program fixes. Go to Settings > Common > Software program Replace to be certain your machine is absolutely up to date.
  • Attempt one other charger. Not each charger has sufficient energy to recharge a pill, and in case you’re utilizing an older one which got here with a telephone, it is probably not ready to provide sufficient energy. Ensure that it may provide 12W or extra of energy. Take a look at our record of the most effective quick chargers in case you want to purchase a brand new one.
  • It’s at all times price attempting a easy restart. Maintain down the Sleep/Wake button and swipe slide to energy off, then flip it on once more. You might additionally maintain down the Sleep/Wake and Residence buttons collectively, till you see the Apple emblem, to drive a reboot.
  • If the drain solely happens when it’s charged, think about leaving the iPad Pro to cost fully earlier than utilizing it once more. Heavy use of the iPad whereas it’s charging may very well be utilizing extra energy than it may replenish.
  • Go to Settings > Battery and look underneath Battery Utilization. If there’s an issue app, guarantee that it’s absolutely up to date. If that doesn’t assist, you might have considered trying to attempt uninstalling it and see if you will discover a substitute.
  • A manufacturing facility reset might clear up your downside. Again up the whole lot in your iPad and go to Settings > Common > Reset > Erase All Content material and Settings to attempt it. Attempt testing the battery life earlier than you restore a backup.
  • If battery life remains to be unhealthy after a manufacturing facility reset, then it’s time to contact Apple.
  • Is your iPad Pro getting on a bit? Batteries have a restricted lifespan, and if yours is beginning to look a bit outdated within the tooth, possibly think about upgrading by testing our iPad Pro shopping for information.

Bug: Good Keyboard not working

Fairly a number of experiences have popped up in regards to the Good Keyboard failing to work correctly after waking up from sleep. For some, shortcuts like Command and Tab, which might often cycle via apps, now not work. On additional examination, it appears this downside can happen on any {hardware} keyboard related to the iPad Pro.


  • In the event you detach and then reattach the keyboard, it could begin working once more, however the issue can come again.
  • Restarting the iPad Pro may also carry again performance quickly.

Potential options:

  • Examine the port that connects the good keyboard to the iPad Pro for particles or injury. Clear out any particles, or search repairs if the port seems broken.
  • iPadOS updates comprise a mess of fixes, so it’s at all times price ensuring you’re on the newest replace. Examine Settings > Common > Software program Replace to discover out when you’ve got an replace pending.

Problem: Unable to view and play movies

There are a number of threads on the Apple Dialogue boards containing people who find themselves having bother watching movies from numerous locations on their iPad Pro. Some are unable to watch their very own private films, whereas others can’t watch movies from streaming companies like YouTube.

Potential options:

  • Restart the iPad by urgent and holding the Residence and Sleep/Wake buttons till the Apple emblem seems.
  • iOS 10.2 has been mentioned to be the perpetrator behind this downside, so in case you haven’t up to date to iOS 10.2.1, which incorporates numerous bug fixes, achieve this.
  • Apple Dialogue boards consumer Savage1969 has a possible repair that entails pretending to purchase one thing from iTunes to get your video library to seem:
    • Open the TV app, then faucet Retailer.
    • Scroll to the underside of the web page and faucet Free Episodes. Choose something you would like by tapping Get, however you don’t have to truly obtain it.
    • Return to the TV app, and faucet Library within the backside row.
    • Faucet Library, situated within the high left nook of the display, then faucet Residence Movies.
  • Carry out a manufacturing facility reset and restore the iPad from a backup or as a brand new machine.

Downside: Apple Pencil battery widget disappears

A number of iPad Pro homeowners have observed the disappearance of the battery widget that lets them know their Apple Pencil has been related, and informs them of the machine’s remaining battery life. That is particularly annoying for those who don’t need their pencil to cease working throughout use as a result of they have been unaware of its battery degree.

Potential options:

  • Restart the iPad Pro.
  • Go to Settings > Bluetooth and be certain Bluetooth is on. Ensure that the Apple Pencil seems on this display as effectively.
  • Person VermillionPixel offered the next steps that different customers discovered to be useful:
    • Unpair the Apple Pencil from the iPad Pro by going to Settings > Bluetooth > My Gadgets > the blue “i” icon > Neglect this Machine, then restart the iPad.
    • When the iPad Pro is on once more, join the pencil to the iPad utilizing the Lightning connector. Settle for the pairing request, then disconnect the pencil. The battery widget ought to seem once more.

Glitch: iPad Pro gained’t cost

A handful of householders are unable to cost their iPad Execs. When plugged in, the machine might show the message “Not Charging,” merely not cost with out clarification, or cost a lot slower than normal.

Potential options:

  • Restart the iPad Pro and making an attempt charging once more. Additionally attempt a drive restart by holding down the Residence and Sleep/Wake buttons till the Apple emblem seems.
  • In the event you’re not utilizing the provided Apple charger and cable, swap again to that or one other Apple-certified charger.
  • Clear the cost port of grime, mud, and different particles.
  • If in case you have a keyboard cowl or one other accent connected to your iPad Pro take away it and attempt charging with out it.
  •  Your iPad Pro, or the machine’s charging port, could also be broken. Attain out to Apple Help to get a brand new machine or to have your machine repaired.

Downside: No app or system sounds

Some homeowners are lacking the sounds that sometimes play when utilizing the iPad Pro, such because the app sounds and basic system seems like Keyboard and Lock clicks.

Potential options:

  • Swipe up from the underside of the display to open the Management Middle. If the bell image/Mute is on/white, faucet it to flip it off.
  • In case your Keyboard and Lock sounds are lacking, go to Settings > Sounds, then scroll to the underside and faucet the toggles subsequent to Keyboard Clicks and Lock Sounds. On this identical web page, alter the Ringers and Alerts slider on the high of the web page.

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